Over 40 Years of Experience

Cloud Based Utility Billing Software for Municipalities

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Cloud-Based Utility Billing Software

Increase operational efficiency and accuracy with cloud based billing software built for municipal utilities. Muni-Link helps local governments automate billing runs, reduce manual work, and improve collections with online payments and a customer portal.

Features & Benefits

Customer Information System

Muni-Link’s sewer and water utility billing system is a unique software solution designed to enable you to manage accounts and information effectively. We issue regular updates as part of our comprehensive service package, ensuring your infrastructure is the best in the business.

Our easy-to-navigate interface maximizes efficiency and productivity while our security protocols protect your data to give you peace of mind. We offer unmatched convenience and reliability with our cutting-edge software. Muni-Link functions as a utility bill management software system and Customer Information System (CIS), keeping account history, rates, billing runs, and payments in one place. This helps municipalities reduce billing errors and streamline billing cycles without adding staff workload.

We provide:

Utility Billing

Our cloud based utility billing software enables authorized access to accounts and billing tools from any device. As a SaaS solution, Muni-Link includes ongoing updates, security improvements, backups, and disaster recovery, so your billing system stays current without local server maintenance.

WebPresence

The WebPresence solution provides a reliable and streamlined way to communicate with customers. The intuitive, low-maintenance, web-based communication platform lets you quickly relay information to the public.

Exclusive Software Benefits

Our software simplifies tasks through automation, leveraging technology to work faster and smarter. Muni-Link offers:

Streamlined billing: Benefit from efficiency and accuracy in utility bill generation and delivery.
Enhanced customer service: You’ll see improved customer experience, engagement and communication.
Increased efficiency: Our software facilitates cost savings, operational efficiency and enhanced revenue collection.
Optimized security: We provide robust data security and compliance through encryption and added layers of protection.

Explore Our Solutions

Customer
Notification System

Recurring Credit
Card Payments

Revenue
Forecasting

Compare Utility Billing Software Companies (and Choose the Right Fit)

Muni-Link is a trusted provider of utility billing software for municipalities, built to support accurate billing, secure payments, and long-term reliability.

Experience and expertise: Since the 1980s, we have cultivated partnerships with numerous government authorities, gaining valuable insights into their needs.
Specialization and customization: From the foundation of consulting municipal and government authorities, we developed a utility billing system tailored to local county needs. We specialize in cloud utility software.
Innovation and customer satisfaction: Our unwavering commitment to innovation and superior customer service has propelled us forward as industry leaders, streamlining billing processes for utility companies nationwide.

If you’re evaluating utility billing software companies, prioritize implementation support, integrations, security, and ongoing upgrades, not just feature lists.

Customer
Notification System

Recurring Credit
Card Payments

Revenue
Forecasting

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Streamline Your Billing

Muni-Link is an exclusive municipal utility software provider with solutions based on expert input from municipal authorities. We specialize in implementing SaaS solutions to streamline your operations and secure your data.

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Success Stories

What Our Users Say

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“My IT staff told me that they had been through many implementations and this one was one of the best if not the best…Leigha and the Muni-Link team get an A++++ from me and my staff at the City of …

Debbie Reaves

Finance Director, City of Asheboro, NC

“The support staff for WebPresence is amazing! They monitor our accounts and let us know of any issues before we are even aware of them. The website is easy to navigate and Muni-Link has made the process of updating our …

Jody Poorbaugh

Blairsville Municipal Authority

“Our billing went from 5 days (yes days!) to 2 hours. It otherwise saves us so much time over our previous billing system. It is the best move we could ever have made.”

Patty Garrett

Office Manager, Hanover Township Sewer Authority, PA

“I honestly can’t think of one thing that Muni-Link could have done better… We look forward to our future with Muni-Link and all the exciting features the program has to offer”