Over 40 Years of Experience

Utility Billing Software and Website Communication Tool

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Cloud-Based Utility Billing Software

Increase your operational efficiency and accuracy with cloud-based utility billing software. Muni-Link is the first and only software provider entirely dedicated to streamlining municipal billing. Our innovative cloud billing solutions save you time and money by reducing manual operational requirements.

Features & Benefits

Customer Information System

Muni-Link’s sewer and water utility billing system is a unique software solution designed to enable you to manage accounts and information effectively. We issue regular updates as part of our comprehensive service package, ensuring your infrastructure is the best in the business.

Our easy-to-navigate interface maximizes efficiency and productivity while our security protocols protect your data to give you peace of mind. We offer unmatched convenience and reliability with our cutting-edge software. We provide:

Utility Billing

Our cloud-based billing software enables authorized access to accounts and information at any time from any device. This Software-as-a-Service (Saas) solution gives you automatic access to the latest developments and security encryptions.

WebPresence

The WebPresence solution provides a reliable and streamlined way to communicate with customers. The intuitive, low-maintenance, web-based communication platform lets you quickly relay information to the public.

Exclusive Software Benefits

Our software simplifies tasks through automation, leveraging technology to work faster and smarter. Muni-Link offers:

Streamlined billing: Benefit from efficiency and accuracy in utility bill generation and delivery.
Enhanced customer service: You’ll see improved customer experience, engagement and communication.
Increased efficiency: Our software facilitates cost savings, operational efficiency and enhanced revenue collection.
Optimized security: We provide robust data security and compliance through encryption and added layers of protection.

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Customer
Notification System

Recurring Credit
Card Payments

Revenue
Forecasting

Partner With a Top Utility Software Company

Muni-Link is one of the leading utility bill management companies in the U.S., established to serve local governments and municipal authorities. We offer:

Experience and expertise: Since the 1980s, we have cultivated partnerships with numerous government authorities, gaining valuable insights into their needs.
Specialization and customization: From the foundation of consulting municipal and government authorities, we developed a utility billing system tailored to local county needs. We specialize in cloud utility software.
Innovation and customer satisfaction: Our unwavering commitment to innovation and superior customer service has propelled us forward as industry leaders, streamlining billing processes for utility companies nationwide.

Customer
Notification System

Recurring Credit
Card Payments

Revenue
Forecasting

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Streamline Your Billing

Muni-Link is an exclusive municipal utility software provider with solutions based on expert input from municipal authorities. We specialize in implementing SaaS solutions to streamline your operations and secure your data.

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Success Stories

What Our Users Say

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“My IT staff told me that they had been through many implementations and this one was one of the best if not the best…Leigha and the Muni-Link team get an A++++ from me and my staff at the City of …

Debbie Reaves

Finance Director, City of Asheboro, NC

“The support staff for WebPresence is amazing! They monitor our accounts and let us know of any issues before we are even aware of them. The website is easy to navigate and Muni-Link has made the process of updating our …

Jody Poorbaugh

Blairsville Municipal Authority

“Our billing went from 5 days (yes days!) to 2 hours. It otherwise saves us so much time over our previous billing system. It is the best move we could ever have made.”

Patty Garrett

Office Manager, Hanover Township Sewer Authority, PA

“I honestly can’t think of one thing that Muni-Link could have done better… We look forward to our future with Muni-Link and all the exciting features the program has to offer”