Water and sewer utilities need high-quality water billing software to increase efficiency, enhance accuracy, improve security and provide a better billing experience for their customers. Muni-Link provides it. Our software as a service (SaaS) solution utilizes technology to automate billing processes, allowing you to spend more time on other essential tasks and less on billing.
Billing processes for utilities can be complex and time-intensive, with many details to track and manage. Water and sewer utilities face several challenges regarding billing, including:
Muni-Link Utility Software solves the challenges that water and sewer utilities face through cloud-based utility billing software. Our solution operates on a SaaS model, and you can access it wherever you are from the cloud. The system provides extensive functionality, including automated billing and invoicing, a customer self-serve portal, field service orders and customer notifications.
Here are a few ways water and wastewater management software can enhance water billing processes:
We also offer WebPresence, a customer communication management software that improves your utility’s communication with the public. Easily share information about significant developments or concerns. You can use the software to provide access to educational resources and other customized information to keep customers updated.
Muni-Link is the only provider dedicated exclusively to offering software for water utilities to complete municipal billing, making our solution an excellent choice for your company. Our parent company, Link Computer Corporation, has a history of over 40 years in business, lending expertise to our operations.
Our software solution was designed with input from four municipal authorities, so it suits the unique needs of the industry. We provide regular updates as part of the package. The software’s intuitive design means any water and sewer company can make a seamless switch.
Our billing software is CASS certified to reduce undeliverable and unsortable mail which ensures that addresses are accurate. CASS Certification is built into Muni-Link, saving you thousands in mailing costs.