Muni-Link Blog: Utility Billing Industry Insights

An Introduction to Municipal Billing Software

Muni-Link

June 24, 2024

Municipalities offer many services to their citizens, but delivering these services can be complex. Dedicated software simplifies it with an …

An Introduction to Water and Sewer Billing

Muni-Link

April 29, 2024

Water and sewer services are essential to daily living, but delivering them requires careful coordination of many elements, from customer …

Lead and Copper Rule

Muni-Link

April 4, 2024

Lead and Copper Rule Compliance Requirements for 2024 Public water systems (PWS) must understand the Lead and Copper Rule (LCR) …

Upgrading Your Utility Billing Software

Muni-Link

February 26, 2024

Key Considerations for Upgrading Your Utility Billing Software If your company has used your utility billing system for years, it …

Benefits of a Cloud-Based Municipal Software

Muni-Link

February 22, 2024

For years, local governments and municipalities used manual utility billing solutions that were inefficient, expensive and error-prone. Today, companies like …

What Is CIS Utility Billing? Definition, Benefits, and How It Works

Muni-Link

December 15, 2023

Elevate Utility Billing and Customer Care Digital transformation is a top priority for nearly every industry. For utility providers, it …

2024 Muni-Link Customer Conference

Muni-Link

November 15, 2023

Save the date for the 2024 Muni-Link Customer Conference. Join us virtually on April 17, 2024 for a day to learn more about …

Woman using a tablet to engage with utility billing software

The Importance of Utility Customer Engagement Software

Muni-Link

October 20, 2023

Elevate Customer Relationships: Key Engagement Strategies for Utilities Your customers are undoubtedly your priority. They’re not only your direct source …