Lead and Copper Rule

Mastering Lead and Copper Rule Compliance With Your Billing Software

You don’t need separate Lead and Copper Rule Revisions (LCRR) compliance software. Effective EPA Lead and Copper Rule compliance software issues bills and tracks service line materials to meet the strict deadline. Integrating service line inventory management directly into your utility billing platform eliminates spreadsheet errors, automates public transparency notifications and generates state-ready reports without costly third-party engineering tools.

Secure Your Compliance Data

A modern solution can overcome the shortfalls of spreadsheets for LCRR compliance:

• Version control: Multiple files labelled final_v3.xlsx on different desktops lead to conflicting data, which complicates LCRR reporting and introduces noncompliance risks. Secure systems prevent this fragmentation. 
• Data entry efficiency: Integrated digital workflows minimize the risk of errors from manually transferring data from field notes into static spreadsheets, ensuring your inventory’s integrity. 
• Audit trails: Efficient software provides a clear, verifiable history for audits, which static files cannot. Spreadsheets don’t provide an automatic record of who changed a pipe material status or when. 

Track Lead Pipes With Muni-Link’s Billing Software

Muni-Link’s cloud-based software makes LCRR compliance and billing a seamlessly integrated process. Here are the benefits of tracking lead pipes in Muni-Link’s utility billing software:

• Unified property data: You can tag the service line material (lead, copper, PVC) directly on the customer account screen. Your billing software now manages pipe material as a standard attribute, centralizing all vital data.
• Field-to-office sync: Field crews can instantly update pipe material data during meter swaps or inspections. This ability eliminates paper trails and ensures your service line inventory is always current.
• Entity association (Neptune/AWWA): Our data structure aligns with American Water Works Association (AWWA) guidance and supports imports from systems like Neptune reading software, ensuring compliance with industry standards.

Meet Public Transparency Mandates With My360

The EPA rules require utilities, especially those serving over 50,000 people, to make their service line inventory publicly available. Our Neptune My360 customer portal integration helps you meet this mandate.

• Automated map publishing: Visualize service line data on your My360 customer portal, eliminating the need for a separate geographic information system (GIS) website. Publish a simple status map directly where customers already pay bills.
• Customer notification alerts: Send automated email or text blasts to specific zones (for example, “Notice of lead service line in your area”) directly from the billing interface, fulfilling notification requirements efficiently.
• Individual property lookup: Empower customers to securely check the reported service line material for their specific property directly through the My360 portal, enhancing transparency and reducing inbound inquiries.

Simplify LCRR Reporting for Utilities

Muni-Link’s LCRR reporting tools for utilities make compliance reporting efficient and audit-ready. Here are a few standout reporting features: 

• One-click state exports: Our municipal billing software aggregates all “lead” or “unknown” accounts into state-ready reports with a single click, saving hours of manual filtering.
• Progress tracking: Managers can view dashboards showing the percentage of “unknown” lines remaining, helping prioritize field inspections before critical deadlines.
• Audit-ready history: Every status change is logged with timestamps, providing a clear, verifiable record for regulators, substantiating your compliance efforts.

Achieve Seamless Water Utility Compliance

Switch to Muni-Link for an integrated, cloud-based water utility billing and compliance solution that provides accuracy and cost savings. Schedule a demo today to connect with a representative and see Muni-Link’s Service Line Inventory feature in action.