When you opt for digital industry utility billing solutions, you can skip the wait that comes with traditional billing. Based in the cloud, this software gives your employees and customers easy access to the billing process from anywhere they have an internet connection. You can make quick updates, and your customers can make quick payments, which improves customer service and avoids delays.
Since 2012, Muni-Link has developed customer billing software for local counties and municipal authorities. Start improving customer satisfaction and insights today with our centralized billing software for utilities.
Most municipalities rely on water and sewage services, so you need a way to accurately bill customers for utility use. The cloud allows you to access the platform to track services and payments from any device connected to the internet. Our billing solutions include tracking utility usage, generating order invoices and collecting customer payments.
Muni-Link is focused on providing billing solutions for municipalities and government organizations. Our software is suitable for water, gas, heating and waste billing. Integrate it with your asset management, GIS software and other systems to enhance your operations.
Local governments manage water and sewer billing for their residents, and Muni-Link helps make the process as simple as possible. Citizen data is secure, helping you comply with privacy regulations. Our software is user-friendly, making it a great option for government staff of all sizes, even for those with limited technological knowledge.
Utility services are complex — you service a wide customer base, have differing rates for residential and commercial customers and may be currently using outdated, manual systems. By using our water utility billing software, you receive a solution that grows with your business.
Industry utility billing can help businesses manage utility usage and billing. They include:
Muni-Link offers the only utility billing software for industries made with input from four municipal authorities. We have a deep understanding of utility billing and provide comprehensive solutions that can integrate with your existing accounting and meter systems.
Need to communicate with customers regarding developments or emergencies? Muni-Link has you covered with WebPresence, our content management system. We can turn your website into a centralized portal with multichannel communication, content library access and more features.
See our success in action by checking out Muni-Link’s utility billing case studies.
Muni-Link’s utility billing software helps industries manage billing and invoicing. It can be integrated with self-service portals, customer notifications, loan management and service orders.
Municipalities, water and sewage, and local governments can benefit from Muni-Link’s software. We created solutions by collaborating with four different utility design partners to fill the gap in the market.
Spend more time on essential tasks and less time managing billing when you use Muni-Link Utility Software. Industry utility billing can simplify workflows and strengthen communications. Contact us today to get started.
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