How Windsor Borough Cut Billing Time in Half with Muni-Link Before Muni-Link, Windsor Borough operated with a labor intensive, 20-year-old billing system. Meter readings were recorded manually, entered manually, and verified manually. Reporting was documented …
How New Smyrna Beach Went Live Before a Storm with Web Presence With a major hurricane approaching, the City of New Smyrna Beach faced a serious challenge: their outdated, unsupported in-house website could not reliably communicate outages …
How Altoona Water Authority Modernized with Muni-Link Billing When Altoona Water Authority (AWA) began experiencing operating system compatibility issues with their in-house billing software, the risk was clear: the system that had served …