Upgrade Your Utility Website with WebPresence

MuniLink’s WebPresence team builds, launches, and maintains websites for small municipalities and utilities across North America. Built on trusted government-standard frameworks that are customized to the industry’s needs, every site is modern and accessible with ADA compliant designs and unlimited support. Your customers can easily find information, submit forms, and pay their bills all in one place with a WebPresence site.

Request a Demo

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Websites Built for the Unique Needs of Utilities & Municipalities

With more than 10 years of industry expertise, the WebPresence team specializes in delivering user-friendly websites for small municipalities and water and sewer utilities.

Go Live in Days, Not Months.

WebPresence takes care of everything, so that you can go live fast without any of the usual stresses of new website builds.

Access Unlimited Support

Your subscription includes unlimited support at no additional cost, backed by a team committed to your success.

Achieve ADA Compliance

With built-in guardrails that help utilities and municipalities avoid common website accessibility issues, the WebPresence team can help you meet required industry standards.

Make Quick Updates

With a simple, streamlined backend, utility staff can post boil water notices, update rates, and add news all in minutes, and if your team needs help, WebPresence can make the updates for you.

Connect with Muni-Link Billing Software

If you are a Muni-Link billing customer, we make it easy to connect our billing software and utility websites, allowing your customers to pay their bill directly from your utility’s website via a custom-branded portal.

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Migrate Existing Content & Assets

Once you’ve signed on, WebPresence gathers the content and assets from your current website or social pages and brings them over to your new site, making sure everything is organized.

Seamless Maintenance

Our team takes care of all the technical details, from setup to managing ownership transfers and domain renewals.

Modern Design & Visuals

Your site comes with a clean, modern look, complete with ready-to-use graphics and images, and a color scheme customized to your brand.

Custom Web Forms & Communication Center

Enable the public to submit inquiry forms with a collection of pre-built templates and respond to their requests in our admin communication center that automatically routes forms to the correct staff member.

Utilize Templates for Notices

Use our resource library of templates and checklists to publish time-sensitive alerts and notifications.

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Website Features Designed for Utility Operations

  • Accessibility checkers monitor for ADA compliance
  • Pay bill feature enables customers to pay their bills online
  • Mega menu navigation allows users to get anywhere in a single click
  • Pre-designed templates make publishing notices effortless
  • Step-by-step guides and checklists provide guidance
  • Industry content and forms (lead and copper sampling, etc.) strengthen website
  • Custom web forms route to the right admin automatically
  • Communication center simplifies customer communication
  • Unlimited support from our Pennsylvania-based team gives you peace of mind
  • Full-service setup requires minimal involvement from your staff
  • Online training session with our team empowers you to make quick updates
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How It Works

Building and launching your new utility website is quick and easy with the WebPresence team.

Request a demo, and explore what a new website can do for your utility or municipality

Subscribe with an affordable monthly plan and one-time implementation fee that includes unlimited support whenever you need it

Review and approve a fully built development site with all of your existing website content transferred without any added work for you or your team

Participate in a quick online training session, so you feel confident making updates to your site, but we’re always here if you need assistance

Go live, we’ll launch your website once we have approval from you

FAQs

Our customers range from water and sewer authorities to municipalities and towns. More than 120 utilities and municipalities across North America trust WebPresence for their website needs.

WebPresence includes unlimited support from our dedicated team committed to assisting you with any questions or needs that arise.

WebPresence was developed and built in partnership with water utilities to serve the needs of the industry. Our team has over 10 years of industry expertise and understands our partners’ real-world challenges, including posting boil water notices and meeting ADA compliance standards.

Ready to get started on a new website for your utility?