Every day, you manage resources, systems, and the trust of the community you serve. At Muni-Link, we understand those pressures and responsibilities, and we are here to make your life easier. Our utility billing and management software was created to simplify not just billing but every part of managing a utility.
Manage billing, service orders, customer accounts, and notifications from one secure, cloud-based platform that automates many steps for you.
Complete billing in hours with a guided step-by-step process and smart automation that ensures accuracy and efficiency.
Resolve customer issues faster with their account details, history, service orders, payments, and notifications at your fingertips.
Explore Account CentralMake it easy as possible for customers to pay on time with flexible e-payment options offered through our payment partners
View Payment OptionsDispatch service orders, track progress, and receive updates in real time.
See How Service Orders WorkMuni-Link seamlessly integrates with your Asset Management Systems, Accounting Systems, GIS Systems, and AMR/AMI systems, so data flows securely back and forth.
View Integrations
Schedule and send automated notifications to customers via phone, text message, or email.
Learn About Customer NotificationsCustomers can view bills, make payments, and manage multiple accounts with the online customer portal.
Explore Customer Portal
