Muni-Link was built to serve utilities. As the industry leader in utility software, we bring together the data and tools that hundreds of municipalities and communities across North America rely on to serve their customers every day.
Our platform was shaped with insights from the field. We invested years working side-by-side with water utility operators to develop and refine our software to meet the daily challenges they face, and we have never stopped listening to our customers and innovating to improve their experience.
Muni-Link is headquartered in central Pennsylvania. When you call our offices, you get support from someone who knows your account, understands the software, and owns the problem-solving process. More than just a software provider, Muni-Link is a long-term partner in utility billing and management.
From the moment we begin working together, you gain a partner who is focused on making utility management easier for you and your team. We take the time to understand how you operate, then guide you through an intentional, customer-centered implementation process designed to build your confidence in using the software to its fullest potential.
Our experts stay engaged, responsive, and proactive after launch, helping you get the most from your investment. Unlimited Forever Support is built into everything we do. It is not an add-on or a separate package. When questions come up or challenges arise, we work with you until the issue is resolved. At Muni-Link, we strive to be your most valued partner, delivering exceptional software and support that makes your day better.
Water, Sewer & Stormwater
Trash & Garbage Authorities
Municipal & Regional Governments
Flat-Rate Service Providers
Muni-Link is a technology company owned by Neptune Technology Group, a leader in metering systems serving water utilities and their communities across North America. We make data actionable with systems, software, and support.
We are accountable to ourselves and each other. We deliver results and always do what’s right.
We roll up our sleeves. We value mutual respect in all our interactions. We are genuine, putting others first.
We take pride in solving problems. We are adaptable and continuously learning.
We achieve more when individual perspectives come together.
