Muni-Link is a cloud-based utility billing platform and customer information system (CIS) designed for municipalities and utility providers. Our platform simplifies account management, automates billing runs and notices, and supports secure online payments to improve collections.
If you’re replacing legacy software, Muni-Link helps reduce billing errors and manual entry while giving staff a single system to manage rates, fees, customer history, and reporting.
Seamless integration for a true platform
Replace legacy utility billing software with a secure cloud platform that automates billing runs, streamlines account management, supports complex rates/fees, and enables online payments to improve collections.
Stop fighting billing hours, manual entry and disconnected systems. If you’re replacing legacy software, Muni-Link helps your team manage rates, fees, customer history, notices, and reporting in one system. So billing cycles move faster with fewer adjustments and fewer customer calls.
Account Central gives staff a single place to view account details and history, take payments, manage notices, and handle issues quickly. Without switching tools or chasing records across departments. Our system allows you to process billing runs from anywhere with an internet connection, saving you time and increasing efficiency.
A billing platform is only valuable if it connects to the systems you already use. Muni-Link integrates with common meter and municipal systems to reduce duplicate entry and simplify meter-to-cash workflows.
Manage multiple utility types with flexible rates, fees, and reporting while giving customers a modern way to view bills and pay online.
Utilities Director, City of London, OH
Office Manager, Hanover Township Sewer Authority, PA
