Muni-Link is a cloud-based municipal billing system designed for cities, boroughs, and townships that bill for water, sewer, refuse, and more. Automate billing runs, apply complex rates accurately, accept secure online payments, and reduce manual work.
Many municipalities and local governments rely on outdated systems, impacting billing speed, accuracy, and security. Turn billing into citizen engagement with one modern, connected platform.
We’ll map Muni-Link to your rate structures and workflow
Replace Legacy Systems
Legacy systems and manual processes slow billing runs, increase adjustments, and drive more customer calls and walk-ins. Muni-Link helps local government teams process billing faster, improve accuracy, and give residents modern self-service options without replacing your entire workflow at once.
Built-in workflows reduce time spent on payment receipts, billing runs, and other processes significantly.
Reach a live customer support specialist at any time — no extra fees or complicated support tiers.
Municipal-grade cloud security and disaster recovery protect your residents’ data 24/7.
Built with input from municipal authorities. Includes a table for miscellaneous charges to customize bills as needed.
What It Should Do
A municipal billing system should protect revenue, reduce delinquency, and make it easier for staff to serve residents. With Muni-Link, you can:
Connected Tools
Muni-Link brings together the tools municipal teams use every day:
Automated notifications by phone, text, or email. Every message logged to accounts.
Residents view bills, pay online, and manage accounts without calling your office.
Dispatch and track service orders in real time from office to field teams.
“This is a great billing software to use. It is very user-friendly and easy to learn. The program is very affordable and is an excellent value. It reduces time, workload and stress.”
Muni-Link Customer
“I honestly can’t think of one thing that Muni-Link could have done better… We look forward to our future with Muni-Link and all the exciting features the program has to offer.”
Muni-Link Customer
