With Muni-Link, it has never been easier to bill your customers for water, sewer, refuse, electric and more. Our one-of-a-kind Account Central allows you to manage every account’s address, customer information, services and more all from one screen.
Muni-link is also able to integrate seamlessly with your meter and accounting systems. Also, by using our cloud-based system, you can process billing runs and batches from anywhere with an internet connection. You’ll be able to shave time off the billing process without even having to be in your office.
CASS Certification is built into Muni-Link, saving you thousands in mailing costs.
E-Billing and Web Portal
E-Billing and Web Portal allows customers to view electronic billing, usage, payment history and more. Among many other benefits, this will drastically reduce the amount of incoming customer calls.
Muni-Link’s famous Account Central puts all of the information about an account on one page. This eliminates the need for staff to drill down through numerous pages to access account information saving countless hours and reducing customer call times.