The faster your customer service team can work, the happier your customers will be. Our Account Central feature puts all of a customer’s account information on a single page. Your team doesn’t have to sift through multiple pages to get the information they need, which reduces customer call times and saves hours of work.
Coding Accuracy Support System (CASS) is a program developed by the United States Postal Service (USPS) to test address-matching software and improve accuracy. It reduces undeliverable and unsortable mail and ensures that addresses are accurate. CASS Certification is built into Muni-Link, saving you thousands in mailing costs.